Deltek is Hiring – Freshers 2025

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🌍 Company Summary

Deltek is the recognized global standard for project-based businesses, delivering world-class software and information solutions that empower organizations to achieve their purpose.

Our strength lies in our diverse and passionate employees, united by a commitment to learning, growth, and making an impact. At Deltek, we take immense pride in fostering a balanced, values-driven environment where every employee feels included, valued, and empowered to do their best work.

Our culture is unique, built on core values that our employees bring to life every day—and it has been recognized across the globe.

🏆 Awards & Recognition:

  • America’s Best Midsize Employers – Forbes

  • Best Place to Work – Glassdoor

  • Top Workplace – The Washington Post

  • Best Place to Work in Asia – World HRD Congress

🚀 Business Summary

Deltek Professional Services’ mission is to deliver innovative solutions that help our customers connect and automate the entire project lifecycle.

We partner with global clients, guiding them as they join Deltek’s Project Nation, by applying proven methodologies in:

  • Systems design

  • Configuration

  • Testing

  • Training

  • Solution documentation

We are a team of passionate, driven, and collaborative professionals dedicated to delivering best-in-class services to a diverse set of customers.

🎯 Position: Associate Operations Specialist

📌 Responsibilities

  • Provide Level 1 technical assistance related to integrations and automation solutions.

  • Maintain strong product knowledge on automation and integrations tailored for customers.

  • Handle escalations reported by teams/customers with a proactive approach.

  • Ensure adherence to quality standards, SLA, processes, and security policies.

  • Collaborate with operational and development teams during issue triage and resolution.

  • Follow incident management procedures based on severity.

  • Document reported incidents and communicate with stakeholders.

  • Take end-to-end ownership of incidents and drive them to resolution.

🎓 Qualifications

  • 2025 Passout – Full-time B.E./B.Tech in CSE, IT, or ECE with minimum 60% aggregate.

  • Strong written and verbal communication skills.

  • Excellent problem-solving and critical thinking ability.

  • Understanding of SaaS applications & related technologies is a plus.

  • Knowledge of Networking, SOAP, RESTful APIs, SQL.

  • Proficiency in Incident Management & escalation processes.

  • Ability to multitask effectively, both independently and in teams.

  • Willingness to work in a 24/7 support environment.

Apply link : Click here

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