From 0 to 3 year(s) of experience
Time and Venue 30th April, 10.00 AM - 1.00 PM
- Venue & Time for Voice-11AM-1PM-Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad 500079
- Venue & Time for Non voice-10 AM -1 PM -Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Genpact Mega WALK-IN Drive for Voice & Non-Voice (English & Hindi) on 30th April 2024 || Hyderabad
Responsibilities:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- Any Graduate (PG an added advantage)
- Freshers are eligible Fluent in Read/Write in English & Hindi Language
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
- 3 copies of updates resume
- 3 Passport size photographs
- Original Aadhar card 2 copies of Aadhar card
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